Privacy Policy
Effective Date: September 12, 2026
Parchment & Clay ("Parchment & Clay," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase or use our courses, participate in course discussions, subscribe to our email communications, or otherwise interact with us.
Our website is:
https://www.parchmentandclay.com/
Parchment & Clay is a California sole proprietorship.
Business Address:
Parchment & Clay
4425-C Treat Blvd. PMB #360
Concord, CA 94521
United States
Privacy Contact:
[email protected]
- Information We Collect
Depending on how you interact with Parchment & Clay, we may collect the following information.
Information You Provide
We may collect:
- First and last name;
- Email address;
- Account and login information;
- Course enrollment and purchase information;
- Information associated with refunds and transactions;
- Communications you send to us;
- Comments, questions, and other content you submit through our courses;
- Information you provide when requesting customer support or exercising privacy rights; and
- Information you voluntarily provide in testimonials or other feedback.
We generally do not request sensitive personal information.
Purchase and Payment Information
When you purchase a course, payment information is processed through the payment services available through Kajabi, including Kajabi Payments.
We may receive information associated with a transaction, such as your name, email address, course purchased, transaction amount, transaction date, refund information, and other information necessary to administer the transaction.
Payment-card information is processed by the applicable payment processor rather than stored directly by Parchment & Clay.
Information Collected Automatically
When you visit or use our website, certain information may be collected automatically through cookies and similar technologies.
Because our website is operated using Kajabi, Kajabi may place cookies on your browser automatically. These cookies may support functions such as website operation, login sessions, checkout, security, preferences, analytics, and other website functionality.
We may also use cookies or similar technologies associated with advertising, analytics, or other third-party services that we activate.
- How We Use Personal Information
We may use personal information to:
- Provide, administer, and maintain our website and courses;
- Create and manage customer accounts;
- Provide access to purchased courses;
- Process purchases and refunds;
- Communicate with customers about purchases, accounts, courses, and customer service;
- Send educational and marketing communications;
- Manage our email list;
- Respond to comments, questions, and support requests;
- Operate course comments and other interactive features;
- Improve our website, courses, and services;
- Advertise and promote Parchment & Clay;
- Generate and manage leads;
- Measure advertising effectiveness;
- Detect and prevent fraud, abuse, and security incidents;
- Comply with applicable laws and legal obligations;
- Establish, exercise, or defend legal claims; and
- Carry out other purposes disclosed when information is collected.
We will not use personal information for materially incompatible purposes without appropriate notice or consent where required by law.
- Email Marketing
When you submit your name and email address through a Parchment & Clay form whose purpose is to build our email list, we may add you to our marketing email list.
Marketing emails may include educational content, information about Parchment & Clay courses, announcements, offers, and related products or services.
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in our emails or by contacting:
Unsubscribing from marketing communications does not necessarily stop transactional or service-related communications concerning a purchase, account, course enrollment, refund, or other existing relationship.
Where applicable law requires affirmative consent for electronic marketing, we will obtain consent in the manner required by law.
- Meta/Facebook Lead Ads
We may use Meta/Facebook Lead Ads to allow interested individuals to submit their names and email addresses to Parchment & Clay.
If you submit information through a Meta Lead Ad, Meta may collect the information through its lead-generation service and transmit it to Parchment & Clay through an automated integration.
We may use Zapier to transfer lead information from Meta to Kajabi or other services we use to manage our email list.
Information obtained through Meta Lead Ads may be used for the purposes described in this Privacy Policy, including adding you to our marketing email list where the applicable notice and consent requirements have been satisfied.
Your use of Meta's services is also subject to Meta's own privacy policies and terms.
- Advertising
We may use advertising services provided by companies such as Meta and Google/YouTube.
These services may allow us to advertise our courses, generate leads, measure advertising performance, and understand how advertising campaigns perform.
Depending on the advertising service and its configuration, these companies may collect or receive information about interactions with advertisements, websites, or lead forms.
We may change our advertising providers or add additional advertising technologies in the future.
Where applicable law requires consent or provides an opt-out right concerning advertising technologies, we will provide the applicable consent or opt-out mechanism.
- How We Share Personal Information
We do not sell our email list or sell individual email addresses as a standalone product.
We may nevertheless disclose personal information to third parties when reasonably necessary to operate our business.
These recipients may include:
- Kajabi, for website hosting, course delivery, customer accounts, email functions, checkout, and related services;
- Kajabi Payments and payment-processing providers, including Stripe's payment infrastructure;
- Zapier, to automate the transfer and processing of information between services, including the transfer of Meta Lead Ad information to Kajabi;
- Meta, in connection with advertising and lead-generation services;
- Google, including Google/YouTube advertising and related services;
- Email and communications service providers;
- Analytics and measurement providers;
- Security and fraud-prevention providers;
- Technology and hosting providers;
- Professional advisers and service providers; and
- Government authorities, courts, law-enforcement agencies, or other parties when required or permitted by law.
These companies may process personal information on our behalf or independently according to their own applicable policies and legal obligations.
Legal Disclosures
We may disclose information when reasonably necessary to:
- Comply with applicable law, regulation, subpoena, court order, or legal process;
- Protect the rights, property, or safety of Parchment & Clay or others;
- Detect or investigate fraud or unlawful activity;
- Protect the security of our website and services; or
- Establish, exercise, or defend legal claims.
Business Transfers
If Parchment & Clay is involved in a merger, acquisition, sale of assets, restructuring, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
- Sale and Sharing of Personal Information
Parchment & Clay does not sell its email list or individual email addresses for money.
However, California privacy law distinguishes between "selling" personal information and certain forms of "sharing" personal information for cross-context behavioral advertising.
Accordingly, our statement that we do not sell our email list does not mean that no personal information may ever be disclosed to an advertising or technology provider.
If our activities constitute a sale or sharing of personal information under applicable California law, we will provide the rights and opt-out mechanisms required by law.
- Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Some cookies may be placed automatically by Kajabi because they are part of the operation of a Kajabi website. These may support functions including login sessions, checkout, website functionality, security, preferences, and analytics.
We may also use third-party cookies or similar technologies if we activate advertising, analytics, or other integrations.
Because the cookies and technologies used by Kajabi and third-party providers may change, the exact cookies in use may change over time.
Where applicable law requires prior consent for non-essential cookies or similar technologies, we will provide an appropriate consent mechanism.
You may also control cookies through your browser settings. Disabling certain cookies may affect website functionality.
- Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services;
- Maintain customer and course records;
- Administer transactions and refunds;
- Communicate with customers;
- Maintain business, accounting, and tax records;
- Prevent fraud and abuse;
- Resolve disputes;
- Enforce our agreements; and
- Comply with legal obligations.
Different categories of information may be retained for different periods depending on the nature of the information and the purposes for which it is processed.
When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal, accounting, tax, security, dispute-resolution, and legitimate business-retention requirements.
- Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
No method of transmitting or storing information electronically can be guaranteed to be completely secure.
- International Processing
Parchment & Clay is located in the United States and does not restrict sales based on geographic location.
If you access our services from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where Parchment & Clay or its service providers operate.
Some of our service providers, including Kajabi, Zapier, Meta, Google, and payment-processing providers, may process personal information internationally.
Where applicable data-protection law requires a lawful mechanism for transferring personal information internationally, Parchment & Clay and/or the applicable service provider will use a legally recognized transfer mechanism, which may include an adequacy decision, Standard Contractual Clauses, or another legally recognized safeguard.
- European Privacy Rights
If the General Data Protection Regulation ("GDPR") or another applicable European data-protection law applies to you, Parchment & Clay generally acts as the data controller for personal information for which we determine the purposes and means of processing.
Legal Bases for Processing
Depending on the circumstances, we may process personal information based on:
- Contract: where processing is necessary to provide a purchased course, administer an account, process a transaction, or provide related services;
- Legitimate interests: where processing is reasonably necessary for activities such as website operation, security, fraud prevention, service improvement, and certain business communications;
- Consent: where we rely on your consent, including where consent is legally required for marketing or certain cookies;
- Legal obligations: where processing is necessary to comply with applicable law; and
- Legal claims: where processing is necessary to establish, exercise, or defend legal claims.
Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing performed before withdrawal.
Your Rights
Subject to applicable law and applicable exceptions, you may have the right to:
- Request access to your personal information;
- Request correction of inaccurate information;
- Request deletion of personal information;
- Request restriction of processing;
- Object to certain processing;
- Request portability of certain personal information;
- Withdraw consent where processing is based on consent; and
- Lodge a complaint with a competent data-protection supervisory authority.
To exercise applicable rights, contact:
We may need to verify your identity before fulfilling a request.
- California Privacy Rights
This section applies to California residents to the extent the California Consumer Privacy Act, as amended ("CCPA"), applies to Parchment & Clay.
California residents may have rights under the CCPA including, subject to applicable exceptions:
- The right to know about personal information collected, used, disclosed, sold, or shared;
- The right to request deletion of personal information;
- The right to request correction of inaccurate personal information;
- The right to opt out of the sale or sharing of personal information;
- The right to limit certain uses or disclosures of sensitive personal information, where applicable;
- The right not to receive discriminatory treatment for exercising applicable privacy rights; and
- Other rights provided by California law.
Categories of Information
Depending on how you interact with us, we may collect categories of information including:
- Identifiers, such as name and email address;
- Commercial information, such as courses purchased and transaction history;
- Internet or electronic network activity information;
- User-generated content, such as course comments;
- Professional or institutional information that you voluntarily provide;
- Inferences or preferences derived from interactions with our services, where applicable; and
- Other information reasonably necessary to operate our business.
Sources
We may collect information directly from you, automatically through your use of our website, from Kajabi and other service providers, from advertising platforms when you submit a lead form, and from other sources permitted by law.
California Requests
To submit a California privacy request, contact:
Please describe the request and provide sufficient information for us to reasonably verify your identity.
If the CCPA applies to Parchment & Clay, we will process qualifying requests in accordance with applicable California law.
Opt-Out Rights
If applicable California law gives you the right to opt out of the sale or sharing of your personal information, you may exercise that right by contacting us at:
We will also honor qualifying opt-out preference signals, including Global Privacy Control, where required by applicable law.
You may also use the Your Privacy Choices link provided on our website where applicable.
Non-Discrimination
We will not discriminate against you for exercising privacy rights provided by applicable California law.
- Children's Privacy
Our courses are intended primarily for adults.
We do not knowingly solicit personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.
A parent or guardian who believes that a child has provided personal information to us may contact:
- Course Comments and User Content
Our courses may allow students to post comments, questions, or other content.
Please do not post personal information in course comments that you do not want other authorized course participants to see.
You retain ownership of original content you submit.
By submitting content to a course, you grant Parchment & Clay a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display that content as reasonably necessary to operate and administer the applicable course and related services.
We may remove or restrict access to user content when reasonably necessary to operate the course, maintain a safe and appropriate learning environment, comply with law, or enforce our Terms of Service.
- Testimonials
If you voluntarily provide a testimonial or other feedback and authorize Parchment & Clay to use it publicly, we may publish the testimonial and identify it using the name you provide.
We will not publish your photograph as part of a testimonial unless we separately obtain appropriate permission.
- Third-Party Websites and Services
Our website may contain links to third-party websites, services, videos, or other content.
We are not responsible for the privacy practices of third-party websites or services.
Your use of third-party services may be governed by their own privacy policies and terms.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.
When we update the policy, we will revise the Effective Date.
Where required by law, we will provide additional notice or obtain consent.
- Contact Us
For privacy questions or requests:
Parchment & Clay
4425-C Treat Blvd. PMB #360
Concord, CA 94521
United States
Email: [email protected]
Last Updated: September 12, 2026
